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Answers to common issues

  • How to burn a DVD
    Below are steps explaining how you burn a DVD using Vuze Plus:
    1. Select the file you wish to burn from your Library.
    2. Now Drag and Drop the file to the option "Create New DVD" (ensure to expand the View of the DVD Burn option)
    3. You can arrange your Playlist at will
    4. Click "Burn" and the burn process should start
    5. You are able to playback the DVD on your player once the DVD burning process is completed
    NOTE: The time required to fully convert and burn a DVD will vary, depending on the length of the video, the speed of your burner, and the CPU of your computer. Much of the time will be taken up by transcoding the source video into the standard DVD video format, as well as the actual burning of data to disk. It may take an hour or two or even longer for a full-length movie.

    Only download, burn, and share content that does not infringe on Copyrights. See more here and here.

  • Lost Activation Code
    You can go to our code recovery page and you should be prompted to provide your email address. (Please ensure to use the Email address that was used when Vuze Plus was purchased).
  • How to install Vuze Plus after uninstalling it
    Below you can find steps on how to install Vuze Plus again after you might have uninstalled it.
    1. Please go to vuze.com and download "Vuze Free version".
    2. Go to the "Help" tab once you installed and launched Vuze.
    3. Select the option Vuze plus Activation.
    4. Enter the Activation code you received when you purchased Vuze Plus.
    This should let you upgrade back to Vuze plus without having to purchase it again.
  • Slow downloads
    There are a few reasons why you might be experiencing slow downloads.
    1. It is quite possible with a "new" torrent or one with "small" swarm (only a few peers), that the missing pieces are not available. So, it is quite possible that torrent remains active with "downloading" status, but is not actively downloading anything as there is nobody to download from.
    2. The low speed or inactivity may also be due to low amount of seeds/peers in the torrent, or their slow upload capability. As there is no central server, your download speed is directly dependent on uploads from others. The torrent's downloaders' total download speed matches the total upload speed.
    3. In general, your download speed corresponds a lot to your upload speed. So, having a more upload speed in your ADSL/cable connection will also speed your downloads.
    4. The downloaded files can be really big. So the download can easily take hours or days with the biggest files.  So it might be that there is not much to do in this case.
    Downloading as fast as your connection allows requires good settings based on the upload speed of your Internet connection. Running another P2P program while Vuze is running will stall your downloads badly as well.

Only download, burn, and share content that does not infringe on Copyrights. See more here and here.